Telephone Answering Support

24/7 Professional Telephone Answering Support Services for Your Business. Never Miss a Call Again and Deliver Quality Customer Service with Our Experienced Agents.

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We Help Business Unlock Their True Potential and Expand

  • 1K +

    Employees

  • +

    Awards

  • %

    CUSTOMER STAISFACTION

  • 2K+

    Projects Completed

At Eplanet Global, we work with businesses to unlock their true potential and expand their reach through our innovative solutions and services. We understand that each business is unique, and we tailor our approach to meet the specific needs and goals of each client.

SERVICES

Telephone Answering Support Services

Our telephone answering support services provide professional and efficient call handling, ensuring that all calls are answered promptly and all inquiries are addressed with care and accuracy.

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INBOUND CALL ANSWERING

Our Inbound Call Answering service provides businesses with a reliable solution for handling high volumes of incoming calls. Our team of trained professionals ensures that every call is answered promptly, with a friendly and professional demeanor that reflects positively on your brand. With customizable call routing, message taking, and appointment scheduling options, we can tailor our services to meet the specific needs of your business.

Order Taking

We offer efficient order taking services to ensure your customers get the best buying experience. Our agents are trained to handle customer queries, provide product information and take orders accurately, resulting in increased sales and customer satisfaction.

Appointment Scheduling

Our appointment scheduling service helps you streamline your business operations by providing your customers with a hassle-free scheduling process. Our agents work round the clock to manage your calendar and schedule appointments on your behalf, freeing up your time to focus on other aspects of your business.

Help DEsk Support

Our help desk support services ensure your customers receive timely and accurate assistance for their technical issues. Our agents provide a seamless customer service experience by resolving issues quickly and efficiently. Our service helps build customer trust and loyalty, leading to increased customer retention and improved brand reputation.

Differentiators

What Sets Us Aparts

What sets us apart is our commitment to providing personalized consulting services tailored to the specific needs and goals of each of our clients. Our experienced team of consultants work collaboratively with businesses to help them achieve sustainable growth and success.

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Our services leverage the latest advances in technology, including artificial intelligence, data analytics, and cloud computing. By staying on the cutting edge of technology, we are able to deliver solutions that are faster, more efficient, and more effective, allowing our clients to achieve their business goals more easily.

Rapid, Sustained, AND UNCOMPROMISED GROWTH

We have experienced rapid, sustained growth since our inception, driven by our commitment to excellence, innovation, and customer service. Our team is dedicated to meeting the evolving needs of our clients, and we are constantly expanding our services to ensure that our clients have access to the latest and most effective solutions.

INdustry-LEADING CX: What Put us on the MAP

At our company, we understand that the customer experience (CX) is critical to success. We have built our business on a foundation of exceptional customer service, and we are constantly striving to improve our CX to meet the needs of our clients. we go above and beyond to ensure that our clients are satisfied with our services.

PEOPLE-FIRST PERIOD

Our company is built on a culture of respect, empathy, and collaboration. We believe that our people are our most valuable asset, and we are committed to creating a work environment that is inclusive, supportive, and empowering. By putting people first, we are able to attract and retain top talent, and this is reflected in the quality of our services and satisfaction

Seamless Integration Across Platforms

Our chat support services seamlessly integrate across multiple platforms, including websites, social media, and messaging apps, to provide a cohesive and consistent customer support experience.

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Compatible with 100+ Support Softwares!

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PROJECTS

Through Collaborations & Partnerships, We Produce Best Solutions

INDUSTRIES

We have a solution fit
to your needs

industries

Automotive

Our automotive software solutions also enable car makers to track and analyze vehicle performance and offer real-time customer support. We also offer software solutions for service providers, such as fleet management and inventory management. Additionally, we provide solutions for predictive maintenance and analytics to help car makers identify and address potential issues before they become costly problems.

FEATURED INDUSTRIES

education

Education

Our educational software solutions empower educational institutions to track and analyze student performance and offer real-time support to both students and teachers. We also provide software solutions for administrators, such as class and teacher scheduling and student information management. Furthermore, our solutions for predictive analytics help educational institutions identify and address potential.

FEATURED INDUSTRIES

realestate

Real Estate

Our real estate software solutions empower property owners, managers, and agents to effectively manage their properties and client relationships. Our solutions offer real-time tracking and analysis of property performance, as well as tools for property management, such as tenant and lease management. Additionally, we provide solutions for predictive maintenance and analytics to help property owners.

FEATURED INDUSTRIES

healthcare

Healthcare

Our healthcare software solutions help healthcare providers deliver better patient care and manage operations more efficiently. Our solutions offer real-time tracking and analysis of patient health and wellness, as well as tools for patient management, such as appointment scheduling and medical records management. Additionally, our solutions for predictive analytics and preventative care help healthcare providers.

FEATURED INDUSTRIES

ecommerce

Ecommerce

Our e-commerce software solutions enable online retailers to effectively manage their sales and customer relationships. Our solutions offer real-time tracking and analysis of sales performance, as well as tools for inventory management and order fulfillment. Additionally, our solutions for predictive analytics help online retailers identify and address potential issues before they become major problems.

FEATURED INDUSTRIES

industries

Have a different vertical in mind?

Talk to our experts today regarding your vertical specific requirements.

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FEATURED INDUSTRIES

TESTIMONIALS

What our client
say about
eplanet

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