We Help Business Unlock Their True Potential and Expand

  • 1K +

    Employees

  • +

    Awards

  • %

    CUSTOMER STAISFACTION

  • 2K+

    Projects Completed

At our company, we specialize in providing digital customer experience solutions and business expansion services that help our clients unlock their true potential and achieve sustainable growth. Our team of experts works closely with each client to understand their unique challenges and goals, and develops tailored strategies to drive engagement, loyalty, and revenue growth.

SERVICES

Digital Customer Experience
Services

Our services include customer journey mapping, user experience design, personalization and data analytics, and omnichannel integration. With our expertise, you can create a seamless and personalized experience for your customers across all touchpoints, leading to increased engagement, loyalty, and revenue growth.

INBOUND & OUTBOUND CALL CENTER

Our technical support services provide end-to-end solutions for all your technology-related issues, allowing you to focus on your core business operations. Our team of certified experts is available 24/7 to provide remote and onsite support, troubleshooting, and maintenance services for hardware, software, and network-related issue.

TECHNICAL SUPPORT

Our technical support services provide end-to-end solutions for all your technology-related issues, allowing you to focus on your core business operations. Our team of certified experts is available 24/7 to provide remote and onsite support, troubleshooting, and maintenance services for hardware, software, and network-related issue.

CHAT SUPPORT

Our chat support services offer real-time communication solutions that can help your business enhance customer engagement and satisfaction. Our team of skilled agents provides prompt and personalized responses to customer queries, complaints, and feedback, helping you create a positive brand image.

EMAIL SUPPORT

Our email support services provide an efficient and cost-effective way for your business to handle customer inquiries, complaints, and support requests. Our team of trained agents responds promptly to customer emails with personalized and helpful responses, ensuring customer satisfaction and loyalty.

TELEPHONE ANSWERING SERVICE

Our telephone answering services provide a professional and reliable solution for handling your business calls. Our team of trained agents answers calls promptly, greets callers with a personalized greeting, and screens calls based on your requirements.

OUTSOURCED IT SERVICE

Our outsourced IT services provide comprehensive solutions for all your technology needs, allowing you to focus on your core business operations. Our team of certified experts offers a wide range of services, including network security, data backup and recovery, cloud computing, software development, and more.

SALES AGENTS & ISA

Our sales agent and ISA services provide skilled and experienced personnel to help your business generate leads, close deals, and grow revenue. Our team of trained agents provides outbound telemarketing services, appointment setting, lead qualification, and more,

BI PORTAL

Our BI portal services provide advanced business intelligence solutions that can help your business make data-driven decisions. Our team of experts designs and develops customized BI portals, dashboards, and reports, giving you real-time insights into your business performance.

Differentiators

What Sets Us Aparts

What sets us apart is our commitment to providing personalized consulting services tailored to the specific needs and goals of each of our clients. Our experienced team of consultants work collaboratively with businesses to help them achieve sustainable growth and success.

AT home on Your Home Screen

Our services leverage the latest advances in technology, including artificial intelligence, data analytics, and cloud computing. By staying on the cutting edge of technology, we are able to deliver solutions that are faster, more efficient, and more effective, allowing our clients to achieve their business goals more easily.

Rapid, Sustained, AND UNCOMPROMISED GROWTH

We have experienced rapid, sustained growth since our inception, driven by our commitment to excellence, innovation, and customer service. Our team is dedicated to meeting the evolving needs of our clients, and we are constantly expanding our services to ensure that our clients have access to the latest and most effective solutions.

INdustry-LEADING CX: What Put us on the MAP

At our company, we understand that the customer experience (CX) is critical to success. We have built our business on a foundation of exceptional customer service, and we are constantly striving to improve our CX to meet the needs of our clients. we go above and beyond to ensure that our clients are satisfied with our services.

PEOPLE-FIRST PERIOD

Our company is built on a culture of respect, empathy, and collaboration. We believe that our people are our most valuable asset, and we are committed to creating a work environment that is inclusive, supportive, and empowering. By putting people first, we are able to attract and retain top talent, and this is reflected in the quality of our services and satisfaction

PROJECTS

Through Collaborations & Partnerships, We Produce Best Solutions

INDUSTRIES

We have a solution fit
to your needs

industries

Automotive

Our automotive software solutions also enable car makers to track and analyze vehicle performance and offer real-time customer support. We also offer software solutions for service providers, such as fleet management and inventory management. Additionally, we provide solutions for predictive maintenance and analytics to help car makers identify and address potential issues before they become costly problems.

FEATURED INDUSTRIES

education

Education

Our educational software solutions empower educational institutions to track and analyze student performance and offer real-time support to both students and teachers. We also provide software solutions for administrators, such as class and teacher scheduling and student information management. Furthermore, our solutions for predictive analytics help educational institutions identify and address potential.

FEATURED INDUSTRIES

realestate

Real Estate

Our real estate software solutions empower property owners, managers, and agents to effectively manage their properties and client relationships. Our solutions offer real-time tracking and analysis of property performance, as well as tools for property management, such as tenant and lease management. Additionally, we provide solutions for predictive maintenance and analytics to help property owners.

FEATURED INDUSTRIES

healthcare

Healthcare

Our healthcare software solutions help healthcare providers deliver better patient care and manage operations more efficiently. Our solutions offer real-time tracking and analysis of patient health and wellness, as well as tools for patient management, such as appointment scheduling and medical records management. Additionally, our solutions for predictive analytics and preventative care help healthcare providers.

FEATURED INDUSTRIES

ecommerce

Ecommerce

Our e-commerce software solutions enable online retailers to effectively manage their sales and customer relationships. Our solutions offer real-time tracking and analysis of sales performance, as well as tools for inventory management and order fulfillment. Additionally, our solutions for predictive analytics help online retailers identify and address potential issues before they become major problems.

FEATURED INDUSTRIES

industries

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FEATURED INDUSTRIES

TESTIMONIALS

What our client
say about
eplanet

Client