Oaks has grown sales 12X more and retained 50% more customers with Trango Tech custom digital E-commerce and PHP website development and design solutions.
We are dedicated to helping businesses achieve their full potential by providing customized solutions tailored to their unique needs. Our services are designed to help businesses expand their reach, increase efficiency, and drive growth. With our expertise and commitment to client success, we are a trusted partner for businesses seeking to unlock their true potential and achieve their goals.
Our Inbound Call Center Services provide comprehensive solutions for businesses looking to streamline their customer service operations. With our expert agents and state-of-the-art technology, we enhance customer satisfaction, optimize processes, and drive business growth.
Our customer service agents are trained to provide exceptional support to customers through multiple channels such as phone, email, chat, and social media. They handle customer inquiries and complaints, provide product information, and help customers with their purchase decisions. They are also equipped to offer support on various aspects of the customer journey, from onboarding to post-purchase follow-ups, and provide solutions that are tailored to each customer's unique needs.LEARN MORE
Our order taking and processing service is designed to streamline the customer ordering experience while ensuring accuracy and timely delivery. Our agents are trained to take orders accurately and efficiently, manage inventory levels, and work with vendors to ensure product availability. They are also skilled in tracking and updating order status, managing returns and exchanges, and resolving any issues that may arise during the order fulfillment process.LEARN MORE
Our technical support service is designed to help customers troubleshoot and resolve technical issues with their products or services. Our agents are equipped with the knowledge and skills to handle a wide range of technical issues, from software problems to hardware malfunctions. They offer timely and effective solutions, walking customers through troubleshooting steps, escalating issues when needed, and ensuring customer satisfaction with every interaction.LEARN MORE
Our sales support service is designed to help customers make informed purchase decisions and drive sales revenue. Our agents are skilled in providing product information, answering questions, and addressing customer concerns or objections. They also use upselling and cross-selling techniques to increase sales revenue and improve customer satisfaction.LEARN MORE
We offer channel support as a service to help businesses manage their customer interactions across various channels including phone, email, chat, and social media. Our expert team ensures consistent communication and support to enhance customer experience and drive customer loyalty.LEARN MORE
We offer speech analytics as a service to help businesses gain valuable insights from customer conversations. Our advanced technology enables us to analyze speech patterns, identify customer sentiment, and extract important data to optimize business strategies.LEARN MORE
Our payment processing service is designed to provide customers with a secure and efficient payment experience. Our agents are trained in payment processing and are equipped with the latest tools and technologies to ensure accurate and timely processing of payments. They also provide payment reminders, follow-ups on payment issues, and address any concerns or questions customers may have about the payment process.LEARN MORE
Our upselling and cross-selling service is designed to increase sales revenue and improve customer satisfaction. Our agents are trained in the art of selling and use a consultative approach to offer additional products or services that meet the customer's needs. They are skilled in identifying opportunities for upselling and cross-selling, building rapport with customers, and providing product information that helps customers make informed purchase decisions.LEARN MORE
Our complaint handling service is designed to deescalate customer complaints and provide resolutions that are tailored to each customer's needs. Our agents are trained in empathy and active listening, and are equipped with the skills to deescalate tense situations, understand the root cause of the complaint, and provide solutions that address the customer's needs. They also provide follow-up to ensure the customer's satisfaction with the resolution.LEARN MORE
Our customer retention service is designed to help businesses retain customers by providing exceptional service and support. Our agents work with businesses to understand their unique customer retention challenges and provide solutions that address these challenges. They also provide proactive outreach to customers to ensure they are satisfied with their products or services, address any concerns or issues, and foster strong relationships thatLEARN MORE
We offer Contact Center as a service to help businesses manage their customer interactions across various channels including phone, email, chat, and social media. Our expert team ensures consistent communication and support to enhance customer experience and drive customer loyalty.LEARN MORE
We offer Technology Services as a service to help businesses gain valuable insights from customer conversations. Our advanced technology enables us to analyze speech patterns, identify customer sentiment, and extract important data to optimize business strategies.LEARN MORE
What sets us apart is our commitment to providing personalized consulting services tailored to the specific needs and goals of each of our clients. Our experienced team of consultants work collaboratively with businesses to help them achieve sustainable growth and success.
Our services leverage the latest advances in technology, including artificial intelligence, data analytics, and cloud computing. By staying on the cutting edge of technology, we are able to deliver solutions that are faster, more efficient, and more effective, allowing our clients to achieve their business goals more easily.
We have experienced rapid, sustained growth since our inception, driven by our commitment to excellence, innovation, and customer service. Our team is dedicated to meeting the evolving needs of our clients, and we are constantly expanding our services to ensure that our clients have access to the latest and most effective solutions.
At our company, we understand that the customer experience (CX) is critical to success. We have built our business on a foundation of exceptional customer service, and we are constantly striving to improve our CX to meet the needs of our clients. we go above and beyond to ensure that our clients are satisfied with our services.
Our company is built on a culture of respect, empathy, and collaboration. We believe that our people are our most valuable asset, and we are committed to creating a work environment that is inclusive, supportive, and empowering. By putting people first, we are able to attract and retain top talent, and this is reflected in the quality of our services and satisfaction
Our automotive software solutions also enable car makers to track and analyze vehicle performance and offer real-time customer support. We also offer software solutions for service providers, such as fleet management and inventory management. Additionally, we provide solutions for predictive maintenance and analytics to help car makers identify and address potential issues before they become costly problems.
Our educational software solutions empower educational institutions to track and analyze student performance and offer real-time support to both students and teachers. We also provide software solutions for administrators, such as class and teacher scheduling and student information management. Furthermore, our solutions for predictive analytics help educational institutions identify and address potential.
Our real estate software solutions empower property owners, managers, and agents to effectively manage their properties and client relationships. Our solutions offer real-time tracking and analysis of property performance, as well as tools for property management, such as tenant and lease management. Additionally, we provide solutions for predictive maintenance and analytics to help property owners.
Our healthcare software solutions help healthcare providers deliver better patient care and manage operations more efficiently. Our solutions offer real-time tracking and analysis of patient health and wellness, as well as tools for patient management, such as appointment scheduling and medical records management. Additionally, our solutions for predictive analytics and preventative care help healthcare providers.
Our e-commerce software solutions enable online retailers to effectively manage their sales and customer relationships. Our solutions offer real-time tracking and analysis of sales performance, as well as tools for inventory management and order fulfillment. Additionally, our solutions for predictive analytics help online retailers identify and address potential issues before they become major problems.
Talk to our experts today regarding your vertical specific requirements.Talk to an expert
“Eplanet Global has exceeded our expectations with their back-office support. Highly recommend their services.”
“Our business has transformed with their digital customer experience solution. Highly recommended.”
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