Chat
Support

Connect with your customers instantly and provide them with top-notch technical, sales and customer support services with our reliable chat support service.

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We Help Business Unlock Their True Potential and Expand

  • 1K +

    Employees

  • +

    Awards

  • %

    CUSTOMER STAISFACTION

  • 2K+

    Projects Completed

At Eplanet Global, we work with businesses to unlock their true potential and expand their reach through our innovative solutions and services. We understand that each business is unique, and we tailor our approach to meet the specific needs and goals of each client.

SERVICES

Chat Support Services

We offer comprehensive chat support services that are customized to meet the unique needs of your business, including technical support, sales support, customer service, and more.

Technical Chat Support

Our technical chat support service offers expert assistance to customers who encounter technical issues with their products or services. Our highly skilled chat support agents are trained to troubleshoot technical problems and provide clear and concise instructions to help customers resolve issues quickly and easily. Our chat support service is available 24/7, ensuring that customers can get the help they need whenever they need it.

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SALES CHAT SUPPORT

Our sales chat support service provides customers with expert assistance in product recommendations, pricing inquiries, and order processing. Our chat support agents are trained to provide customers with accurate and up-to-date information about our products and services. They can help customers make informed purchase decisions and provide prompt and efficient order processing services. Our sales chat support service is designed to help our customers increase their sales and revenue.

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CUSTOMER CHAT SUPPORT

Our customer chat support service is designed to provide customers with prompt and effective assistance in handling inquiries, complaints, and feedback. Our chat support agents are trained to provide friendly and professional customer service that reflects positively on your business. They can assist customers in navigating your website or mobile app, answer questions about your products or services, and provide solutions to problems that customers may encounter. Our customer chat support service is available 24/7, ensuring that your customers receive the help they need when they need it.

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PRODUCT CHAT INFORMATION

Our product chat information service provides customers with detailed information about your products or services. Our chat support agents are trained to provide accurate and up-to-date information about your products or services, helping customers make informed purchase decisions. They can also assist customers in navigating your website or mobile app, providing product recommendations and suggestions, and helping customers find the information they need quickly and easily. Our product chat information service is designed to enhance your customers' shopping experience.

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TROUBLESHOOTING CHAT

Our troubleshooting chat support service offers customers expert assistance in identifying and resolving issues with products or services. Our chat support agents are trained to provide step-by-step guidance to customers, helping them resolve issues quickly and effectively. They can assist customers in navigating your website or mobile app, provide troubleshooting tips and tricks, and answer any questions customers may have about your products or services. Our troubleshooting chat support service is available 24/7,

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EMAIL CHAT SUPPORT SERVICES

Email Chat Support is a service we offer that allows customers to communicate with our support agents via email. This service can provide quick and efficient resolution of customer inquiries, complaints, and feedback. Our highly trained support agents are available to assist customers with a wide range of issues, including technical support, sales inquiries, and product information. We utilize advanced tools and technologies to ensure that all emails are received and processed promptly, and that customers receive accurate and effective solutions to their issues. Our goal is to provide outstanding customer service and help build long-term relationships with our clients.

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Differentiators

What Sets Us Aparts

What sets us apart is our commitment to providing personalized consulting services tailored to the specific needs and goals of each of our clients. Our experienced team of consultants work collaboratively with businesses to help them achieve sustainable growth and success.

AT home on Your Home Screen

Our services leverage the latest advances in technology, including artificial intelligence, data analytics, and cloud computing. By staying on the cutting edge of technology, we are able to deliver solutions that are faster, more efficient, and more effective, allowing our clients to achieve their business goals more easily.

Rapid, Sustained, AND UNCOMPROMISED GROWTH

We have experienced rapid, sustained growth since our inception, driven by our commitment to excellence, innovation, and customer service. Our team is dedicated to meeting the evolving needs of our clients, and we are constantly expanding our services to ensure that our clients have access to the latest and most effective solutions.

INdustry-LEADING CX: What Put us on the MAP

At our company, we understand that the customer experience (CX) is critical to success. We have built our business on a foundation of exceptional customer service, and we are constantly striving to improve our CX to meet the needs of our clients. we go above and beyond to ensure that our clients are satisfied with our services.

PEOPLE-FIRST PERIOD

Our company is built on a culture of respect, empathy, and collaboration. We believe that our people are our most valuable asset, and we are committed to creating a work environment that is inclusive, supportive, and empowering. By putting people first, we are able to attract and retain top talent, and this is reflected in the quality of our services and satisfaction

Seamless Integration Across Platforms

Our chat support services seamlessly integrate across multiple platforms, including websites, social media, and messaging apps, to provide a cohesive and consistent customer support experience.

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Compatible with 100+ Support Softwares!

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PROJECTS

Through Collaborations & Partnerships, We Produce Best Solutions

INDUSTRIES

We have a solution fit
to your needs

industries

Automotive

Our automotive software solutions also enable car makers to track and analyze vehicle performance and offer real-time customer support. We also offer software solutions for service providers, such as fleet management and inventory management. Additionally, we provide solutions for predictive maintenance and analytics to help car makers identify and address potential issues before they become costly problems.

FEATURED INDUSTRIES

education

Education

Our educational software solutions empower educational institutions to track and analyze student performance and offer real-time support to both students and teachers. We also provide software solutions for administrators, such as class and teacher scheduling and student information management. Furthermore, our solutions for predictive analytics help educational institutions identify and address potential.

FEATURED INDUSTRIES

realestate

Real Estate

Our real estate software solutions empower property owners, managers, and agents to effectively manage their properties and client relationships. Our solutions offer real-time tracking and analysis of property performance, as well as tools for property management, such as tenant and lease management. Additionally, we provide solutions for predictive maintenance and analytics to help property owners.

FEATURED INDUSTRIES

healthcare

Healthcare

Our healthcare software solutions help healthcare providers deliver better patient care and manage operations more efficiently. Our solutions offer real-time tracking and analysis of patient health and wellness, as well as tools for patient management, such as appointment scheduling and medical records management. Additionally, our solutions for predictive analytics and preventative care help healthcare providers.

FEATURED INDUSTRIES

ecommerce

Ecommerce

Our e-commerce software solutions enable online retailers to effectively manage their sales and customer relationships. Our solutions offer real-time tracking and analysis of sales performance, as well as tools for inventory management and order fulfillment. Additionally, our solutions for predictive analytics help online retailers identify and address potential issues before they become major problems.

FEATURED INDUSTRIES

industries

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FEATURED INDUSTRIES

TESTIMONIALS

What our client
say about
eplanet

Client